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Our Contact for Inquiries, Complaint Handling and Conflict Resolution Measures Pertaining to Financial Instruments Transaction

  1. I. The Company has a contact in charge of inquiries or complaints about financial instrument transactions available.

    General Affairs Div., General Affairs Dept. Nippon Steel Kowa Real Estate Co., Ltd.
    〒107-8691 15-5 1-chome Minami Aoyama, Minato Ward, Tokyo
    Please contact us from here to make an enquiry.

  2. II. The Company has taken the following measures to handle complaints and settle disputes as provided for under the Financial Instruments and Exchange Act by the type of business in which we are registered:

    The Financial Instruments Mediation Assistance Center (FINMAC) will address complaints about financial instrument transactions or mediate to solve them.

    Financial Instruments Mediation Assistance Center (FINMAC) (certified investor protection organization)

    For your information, if you wish to make an inquiry or complaint or solve a dispute through other means than the aforementioned, please consult the Counseling Office for Financial Services Users or a finance bureau nearby.